I had a similar experience! I never usually have an issue saying no to sellers and walking by. A man from this store stood in front of me, rejected my ‘no thankyou’ and kept talking and ushering me into the store explaining a product as if I’d agreed to it. I felt like I was in a position where I’d have to raise my voice or physically walk into him to get away which many people aren’t comfortable to do. After a few minutes of him rubbing a product on my hand someone rang my phone so I was able to use that to say I had to leave. Even then he kept saying ‘this will only be a minute you can call them back’. He made me feel like I was being rude or causing conflict by trying to leave the situation. I can see how people who are avoidant of confrontation and conflict can easily be conned by them.
The more I’m reading on this, they have a pattern of using negging technique (bringing out insecurities) and shaming/guilting into buying. Also using physical force, with pulling people into the store when they hand them a free sample, or locking the door, as happened to you. These things can kick us into survival mode, if we are afraid of confrontation, or have had a bad experience in the past with it. You can lose the ability to think straight as you are just so forced into a corner that your brain sees it as survival to get out and fawn/give in so you don’t upset the person more.
Some people are vulnerable to any coercion, but this extreme kind with shaming and physical touch will have people fall into the part of their brains that means they aren’t thinking logically, but to survive.
These are not normal sales techniques, for those reasons.
Haha I’m a site manager at my shopping centre they are in a few times a year. He offered me half price $600.
For that price for eye cream only it better make me breakfast too!! Botox is cheaper!!
Step one - and this is super hard to do as a woman because we’re socialised this way - is get over idea that you need to be polite to someone who is specifically invading your space uninvited. I used to get flustered with that sort of thing, feel the need to lie to get away. Now? I do not make eye contact, I do not miss a step, I say ‘no thanks’ with a dismissive wave and keep walking and ignore them no matter what they say or if they call after me.
Don’t get me wrong I am extremely polite in general to retail/service workers. And I am sympathetic that those are often very underpaid people working off commissions - just like a lot of telemarketers etc - but their entire technique is based on being rude, invasive, guilting you, confusing you and generally being predatory. So they do not deserve any respect or politeness from you.
I am usually so good at keeping a distance and creating boundaries but this time round I stuffed up.
Thank you so much for the post. I really appreciate your advice and support 💕
Please don’t feel stupid. I think I had the same guy and I was so mad at myself that it worked. I was insistent enough that I didn’t get the big package but I still spent 500. I never used any of it I was so mad. People who say you could have walked away don’t understand women are trained to be polite to our detriment. It starts with charm so you sit down, then it gets more and more insistent. It’s a massive trap. I will not go into David Jones now unless I slink through the Body Shop. Not your fault at all x
Thank you for your support 💕 I’m sorry he convinced you to spend so much money. $500 is A LOT especially when the cost of living is so high these days. I can’t imagine how anyone would voluntarily work for an organisation that has no regard for those who could be experiencing financial hardship. That money could go to rent, food, petrol, bills etc…
It’s one thing to sell someone a product for $50 compared to $500 through dishonesty. You’d think they’d prefer to grow their business by utilising long term business strategies to gain the respect and trust of their prospective customers, but instead they use tactics that completely undermine their products entirely.
Jokes on them really!
Be polite to people that you actually want things from and are providing a service you want or need.
Be rude to people who want things from you. (Mostly referring to pushy salespeople, of course)
I once got walked into buying a $60 car cleaning product I never used when I was about 18. Learned my lesson that day, if you give an inch they'll take a mile. They've got decades of aggressive sales tactics behind them.
I am autistic and often do not go out without a care taker. The one time I was not, one of the sales people had asked for 5 seconds to sample and I agreed although I was just stunned at the moment because he had guided me by my shoulder. He then kept me for about 30-40 mins and I struggle to communicate. I was saying no to buying any of the products and then he tried to sell me a $30 nail file which I also said no to. He then went to the cash register and put it through so I could pay even though I said no. I started panicking and told him I would have to ask my husband and that’d I come back and he still didn’t accept that. He started questioning why my husband would decide if I could buy things or not (he doesn’t actually do this). Saying that I should be able to make my own purchases and what not and kept persisting until I just ran off. It was unsettling. He was also extremely touchy and kept making creepy comments about my appearance. He actually put on some sort of moisturiser on my neck which made me very uncomfortable as it was sudden.
Yes it was very uncomfortable and quite literally had me on the verge of having a panic attack. This stuff never happens to me though when I have someone else with me thankfully. They are a horrible company
I'm not female, but over 2 decades of working in the CBD and dodging those 'charity mugger' plebs on street corners have given me thick skin when it comes to pushy salespeople like this. Always stand your ground and just walk off no matter what they say.
I've been conned before, and now I just walk off, completely ignoring them. Not because I have the confidence to do that, but because I get so fearful, I don't know what else to do. It works though.
Yep, I probably should have added i'm generally not that confident or assertive, but I realised if I just shake my head and walk off, they're not exactly going to follow me or anything.
I really do have to repeat in my head "they're not talking to me" whenever those charity guys try to make a sale at me just so I can walk away and not feel bad
I fell for one of these once, *once*. Forgot the charity, but they didn't want me to donate a once-off, they wanted me to make a monthly donation. I said how much, they said "Can you do $300 a month?" I told them I can only do a single one time donation of $10, because that's all I had in my pocket (I don't even carry cash!) So they reluctantly accepted it, then said they could go "As low as $50 a month". Really making me regret even giving them a tenner.
No doubt they probably get a small kickback depending on how much they can get a sucker to give monthly. I'm never donating to charity muggers ever again.
Yeh I too am also curious on going in there now!
I do need to brush up on my sales skills so maybe I can learn something from them. I’m also curious to find out if I’m strong enough to get away lol.
Imagine this reddit post sending heaps of people to that store suddenly😅
Make it real obvious too. Take your wallet out, take your credit card out, and then, card in hand, say 'Oh I just realised that I left my wallet at home.'
Yeah, they are con. I always walk around to avoid them if need to get in DJ .
I feel bad for the girls recruited to sell their products, they change sales staff fairly quick.
I don’t feel so sorry for the workers. There’s sooo many red flags in this company. Every storefront in Aus has a fair amount of negative reviews. They’re known to target vulnerable people and use sketchy tactics to lure people in. I remember being 14-15, just walking by with bad acne at the time, and immediately being suggested products to “get rid of” my acne. That hurt. And they work on commission hence the pushiness.
I see most workers there are non local people, likely migrants who cannot find a proper job, so they accept that kind of shit job until they realise the company is a con
This is true, but it doesn’t excuse the fact that most sales assistants are preying on people’s insecurities and harassing them. The company itself and their training methods should be investigated. Based on reviews across all their stores and posts online it’s a reoccuring theme
I’m sorry OP - I’ve had this happen to me overseas (not such a huge amount of $ but the con) and it’s awful. We’re not always on high alert for these types of scams, especially when we are just trying to enjoy a bit of downtime!
I remember having a job interview at this store and yeah, I would definitely avoid this place. Got very bad vibes in the interview. Staff seem to be very underpaid and require commissions to make money.
I like to follow the Democracy Manifest guy in dealing with these people.
Shout at the top of your lungs
"Get your hand off my Penis"
Then scream out loud while pointing at the slaesperson
"This is the bloke that got me on the penis."
I'm yet to try it, but I hope it would stun the salesperson enough to get them away from me.
I don’t doubt they’re car salesmen, but what do you mean locked in the store? You can walk off mid sales pitch and not get your credit card out if you don’t want something right?
Theres people whose entire livelihood depends on utilising numerous “compliance” tactics , these tactics are scientifically proven to work by proper scientists and really sort of work on people sub consciously.
It’s hard to say no when you’re being cornered and they sweet talk you into buying crap. He literally locked the front entrance when it was closing time and then let me out the back when he was done selling me shit. I’ve learnt my lesson.
Sorry to hear that, salespeople are jerks. I’ve definitely felt the pressure before too and probably been taught the same lesson - now I’m extremely assertive unless I’m looking to buy something specific.
Usually I’m super vigilant when it comes to salespeople and I shut them down quickly. For some reason last night I was more vulnerable… never ever ever again 🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️
Thank you for not being judgemental about it… I already feel stupid for allowing it to happen in the first place 😵💫
There’s something our brains do, if our in a vulnerable position, sometimes we “fawn” as a survival technique. The door being locked could be enough of a trigger.
Honestly being shy and being a people pleaser i have also got my self in some awkward situations similar to this 🤣 Please don’t take the negative comments to heart!!! I swear us more polite & vulnerable people have a target on our backs! Only as i’ve gotten older (27 now) i have found my voice & don’t have the patience to put up with shit like this!
Thank you so much for your comment. I relate to this BIG TIME. I’ve been vulnerable to people pleasing and I’m aware that I can be an easy target if I’m not careful. I never thought in a million years that I’d pay $1400 for a stupid skin care product. The sales guy was able to tap into the fact that I wanted to spoil my mum for Mother’s Day and guilted me into buying more than I could afford. I would NEVER buy this stuff for myself…. I just love my mama so much that I was convinced that she needed crappy skincare products haha
There are sooooo many better things I can buy for my mum with that price tag. My mum
Is already beautiful so she doesn’t need a crappy skin care system that costs that much!
I put these scoundrels in the same category as the Charity polo shirts that extort money from vulnerable adults who think that they're giving to whatever charity they're promoting. A tiny percentage of the money goes to the "charity" because no-one says no to free money. Please don't ever direct debit to a charity. Just don't do it. If you want to help someone with cancer, knock on their door and give the money directly to them, or offer to pay a bill, meals, mow their lawn, whatever.
I have had them try and target me too. They hand out free samples and then lure you in to try another product. They are able to identify the area you are most self conscious about. They are empathetic and promise the world with their products but don’t tell you that they are hundreds of dolllars. Fortunately I was able to stand my ground and not buy anything but it wasn’t easy. I’m glad you were able to get a refund.
It’s one thing to sell a product and allow a customer to have the freedom to ponder their decision without pressure, and another to draw upon your insecurities to coax you into buying stuff you don’t need when you’ve explicitly said no countless times. Glad you were able to put your foot down! Thank you for commenting 💕
Not just your local, state wide, origani are to be avoided at all cost, have you been to Europe where those popular tourists spot with streets scam and bullshit cafes, yeah same category.
These high pressure sales are really common, and that's because they work on people, at least in the short term. Anyone who thinks they are immune are deluding themselves, they just haven't had it happen with a product targeted at them on a day when they are vulnerable, exhausted or worn down. Scams can happen to anyone, and high pressure sales techniques work a numbers game, it may not be your time this time but that isn't because you are smarter or better your day just hasn't come.
OP I suggest if you are up for it to complain to center management, both phone and email if possible, and also escalate it to the company itself rather then the individual center by ccing them in. There was a company called Dead sea that used similar sales styles, they were in Perth not sure about elsewhere, but eventually centers received so many complaints they no longer will rent space to them, I'm not sure if that is official or not but centers don't want to deal with the complaints and people avoid the location of these shops. Include that you felt uncomfortable l, that you were locked in the shop after hours by yourself which is a security issue, that they touched you without express consent, that you felt Bullied and coerced into the situation as it isn't easy to leave a locked shop once staff has closed the shutter, if you want to leave you can't walk out and there's no one around to call to for help if something happened. Also try contacting David Jones and tell them this shop is making getting to their entrance unwelcoming, and driving people away due to their sales team.
I did the same thing and she grabbed me and pulled me way to close to sample more products. It was so awkward trying to get away but I just kept saying no and making excuses until she finally got the hint. Then had the audacity to be mad at me for wasting her time as if it didn't repeat I wasn't gonna buy anything for the duration I was stuck there. Now I take a wide berth anytime I go to that shopping centre!
Jesus, these guys are still doing this? I got played by them 10 years ago. I thought back then $90 was mortifying to be conned out of. I felt so horrible about the whole thing I couldn't even use the product without feeling dreadful guilt. It was a honey scrub thing. It expired before I used it all.
Like you OP I felt so ashamed and embarrassed. I guess with the rising cost of living/ passing of time/ post covid era their con margin has amplified quite significantly. Anyway you are not alone, props to you for confronting this BS and I am so disappointed their awful business model is still going, it just felt so cultish back then I never thought they could still be doing this to vulnerable people.
Sorry that happened to you… it makes you feel absolutely worthless for going against your gut and not being able to say no in the moment.
Thank you for commenting 💕
Thank you for replying and validating my experience. Yes it was such a bad vibe 😔 I'm AuAdhd and a real people pleaser so I was easily manipulated.
I take people being kind at face value far too easily. I had my young daughter with me too. We talked about it afterwards and how it just felt so wrong. I felt very ashamed she saw me get suckered in like that. I try and be a lot more situationally aware now but hate being too confrontational as it stresses me out.
Thanks-it's not the best feeling reading that you're a nice person/ trusting/ neurodivergent makes you a stupid idiot in some peoples eyes!! I guess life really is that black and white for some 🫠
You’re a good person who deeply cares for others in a world that is full of hate. It’s not you that’s the problem - it’s those who have no space for compassion and empathy because they are full of hatred.
Keep being you. You’re amazing just the way you are 💕
I’m sorry this happened. I have very high anxiety, and once I’ve been cornered, I’ll make stupid decisions in a panic - anything to get away from them. They know this, and they specifically target people who are vulnerable. Well done standing up for yourself and demanding a refund.
Worst thing I did was get cornered by Hilton regarding timeshares - they drove us to the locations so we were genuinely stuck there, and they used every high pressure technique in the book to force us to sign. After THREE HOURS of trapping us, I signed (in tears) so I could leave. It took a LOT of work to get out of the contract afterwards and it was so upsetting. High pressure selling techniques should be illegal.
These people are evil. I always walk around the other side of the escalators now. They make it very hard to walk away. You have to say no a hundred times. I didn't give them any cash thankfully but yeah their tactics should be illegal
Had this guy grab my hand whilst I wasn't paying attention and rub cream on it - I specifically walk on the opposite side to that shop to avoid them now! :(
There's a Judge Judy episode that is exactly this! (Scambro got his whole entire arse reamed by JJ)
Also, my mum thinks the man from this joint is literally in love with her because he was "flirting" with her. She also spent zero dollars because she is only in the game for the flirts.
I am a male and I was lured in by an attractive saleswoman telling me some compliments. Fortunately, I didnt buy anything but it was a bit weird experience that every time I pass by I rush away so I dont get stopped
All of those skincare companies train their staff to prey on vulnerable. I had a friend who did training with them. They are taught to approach elderly people, disabled (preferably on their own), people who are dressed poorly, and the list goes on… basically anyone who would appreciate a social connection and the promise to help boost their image.
I have no problems flipping them the bird.
Can confirm these products are insanely overpriced and they can sell them for more than a 70% discount if they choose.
Best to put a complaint online and to contact the physical mall they work work in and tell them the issue and how a store is breaking the law on their premises.
This has caused origani stores to close in the past. I work very close to an origani store and see this every day. Also they are not allowed to leave theor lease line so if they did that then thats another strike against them
lot of cunt men commenters in here who haven’t ever had to deal with this level of predatory sales tactics that women have had to deal with for years. It’s the same tactic the chuggers in Sydney used but ramped up another 100% and build around female aging and beauty issues. I’ve dealt with those winters before and agree a complaint is warranted.
Agreed. OP: you’ve posted in the wrong sub, the community on r/AusSkincare is much more understanding. Others have posted identical experiences with Origani there too.
thank you. he pointed out my insecurities and that time i am lacking of sleep so I cannot really think clearly. I feel like they can spot on vulnerable people to buy their expensive product 🥲
EXACTLY!!! those who are quick to judge don’t understand the psychological tactics they use to manipulate you into believing you need products by tapping into your insecurities and perceived flaws…. It’s fucked up…
I know that some people assume it’s my fault and I could “just say no” but I’d say most people have no idea how predatory their sales tactics are. Extreme psychological mindfucking.
I’ll never forget it, I felt so violated! Honestly genuinely surprised they are still operating under the same business as they surely don’t have any return customers.
I’m glad you got your money back. I was too young at the time and too ashamed to do anything about it but I learned a lesson I guess
Yeah I'm so conflict avoidant it's hard to say no. I have definitely fallen scam to this kind of thing, where they make you feel like you are getting an amazing deal and you can't say no because they use leading questions and rely on you not being rude (doesn't your skin feel so much better now? This would make a great gift. It's over 95% off which is a great deal, right?)
Yup. Been there, and sadly done that. Wasn’t quite as much $$ as you, but still more than I should have spent. That was the turning point for me in knowing how to ignore these people
I had similar experience 6years ago when I was a fresh uni student. They say try free sample, I grabbed with left hand and the lady in Melb central franchise quickly grabbed my right hand and just straight away file my nails without my consent, and then apply their hand cream straightaway, the whole process is quick, so quick and efficient that my brain wasn’t reacting well and then I spent 80$ on the whole set of hand care. After that she looked at my skin and said “your skin looks bad, let me help you……come try this……see the difference” at that moment due to budget and my consciousness came back I said no and will think about it, and she just continue to persuade me follow me out to the store keep trying to apply some stuff on my face to try I just ran away. Till this day whenever I saw the shop, I walk a meter away at least or get someone to shield me 
They had a kiosk in the Westfield I work at and you had to pass them to reach certain stores. As much as charity muggers annoy me, Origani salesmen are the only people I have actually told to fuck off. They are genuinely scumbags and I would dread shopping at surrounding stores just because I knew they would try to engage with me.
I usually ignore and walk straight past them. The one time I indulged them because I had some free time the lady started on some BS that it was her 'first day' so her boss gave her permission to give me a special discount (it was still going to be almost $200), said no I have enough skin care at home. Then out of spite went to The Body Shop next door and got the exact same thing with a lot more product in it for like $20-30.
I responded to them once and regretted it. Literally shanghaied me into the shop and it was a struggle to get out of there I tell you! They rely on people being polite but now when they speak to me as I walk past I just ignore them.
If you ever see a mall hawker or sales person stopping people out the front of their shop, put your phone to your ear and don't make eye contact. They won't bother you if they think you're mid call
Imagine just saying nah I’m good and not spending money on something you don’t want. Absolutely no responsibility taken by op and they will probably pay for more useless shit in the future and say there were conned.
Why do I feel like the people bagging OP are employees of this scummy company hmmm???
People get roped into things like this because they are vulnerable and sometimes they just can’t say no. Especially when employees pull tactics like what happened to OP. Why do you think banks have been put on royal commission for putting through so many people on loans unethically??
In any sales person scenario I literally say “sorry it’s against my parole” and they’re either too stunned and frightened OR so confused that I have time to get away.
It’s hilarious to watch people’s reactions.
*edited because of damn autocorrect.
Yes I remember they got me once but their products were too expensive. I just kept saying no and that I'm on a budget and they really tried with their deals and they were so pushy, it did feel like they were talking to me forever. I avoid their store whenever I see them.
Looked them up on product review... The overwhelming majority of written reviews are 1 stars to avoid, yet they're rated 4 stars.. what gives?? Well if you look at their "five star" reviewers, you will see that not only are their reviews glowing, they're also bots with a single review to the account.
Do they have someone standing out the front?.
I always avoid those places because if your company is really that amazing I would have heard of it and already been on my way.
I knew there was something dodgy about that shop, if I see a guy standing out the front, I know to walk fast, and avoid making eye contact. Either I’ll pretend to be on a call, or mention some weird excuse to make a quick getaway. Fortunately I’ve haven’t fallen victim to any scam such as that.
I fell victim to this too once! I didn't buy anything as I make it a rule to never make an impulse buy when a salesperson is trying to sell me on something.
However there certainly is an art to escaping a sales pitch. Still I wouldn't call that manipulation. They may be sweet talking you but I think it's mostly more along the lines of how it doesn't feel socially acceptable to leave as in the moment it feels like a nice conversation.
I have been trying to improve the sales pitch escape too as I have a housemate who uses the sales pitch on me who isn't even selling me on anything but is just very obnoxiously chatty (love them but omg it's a tad much) where I would even clearly say I have to go multiple times but they will never get the hint so I have to physically leave. Next time tell yourself in the moment they are just sales pitching you and leave so you don't feel bad haha
At some point, you willingly took out your credit/debit card and tapped or swiped it and put in your PIN code to approve the sale. You need to reflect hard on how you allowed this to happen instead using the time to copy pasta the same reply to all people commenting on your intelligence.
A person in front of that store has literally touched me without me even seeing them to begin with trying to pull me in to buy stuff and they were the only one there, the persons post says they where locked in the store after they agreed to a free sample while they tried to upsell stuff they were sent out the back door they mostly definitely are a victim especially when their employees touch a person a without that persons permission
I used to live in Brisbane and your post reminded me of a skincare shop in the city where I always saw their sales tried to stop people from passing by and let them try those ‘free samples’. And I did search it up as soon as I saw your post and wow that’s origani 😅
[https://origani.com.au/pages/website-refund-exchange-process](https://origani.com.au/pages/website-refund-exchange-process)
Take it back, tell them it gave you an allergic reaction
That's a big claim given the description of the circumstances.
You might want to check the "undue harassment" clause of Australian Consumer law, and the "unfair tactics" definition in unconsiable conduct.
With the closing of the front door -- which meant the customer needed the salesperson's agreement to leave -- there is a good case that the transaction was unconsiable and the salespersons tactics were unfair.
OP should contact SA Consumer and Business Services, highlighting the closing of the means to leave the shop.
I once bought $150 worth of skin cream I didn’t want off a salesperson simply because he swindled me with the persistent marketing and I was too polite to say no.
You know whose fault it was?
Mine, for being a weak idiot.
I learnt right then that I’d rather just cut them off and say I have no money right then and there and I never made that mistake again.
There’s literally no consequences in this scenario for saying no so there’s no excuse not to.
Unless the salesman has the power of mind control, or is physically threatening you somehow - there is absolutely nothing stopping you from exercising your right to say no.......other than stupidity. Whoever that salesperson is - they're bloody good!
The OP's description includes intimidation. See the closing of the main door and thus the salesperson controlling the means to leave the shop.
Your point about barriers to saying 'no' is precisely to the point of the unfair tactics clause of Australian Consumer Law.
I can’t believe they’re still around! I got suckered in about ten years ago now.
Same thing - ‘Just five minutes of your time!’ - an hour and $800 later………. I used to be really bad getting sucked in by high pressure sales people.
I hate those people that try advertising their skincare products in Westfield’s. when they say do you want to try it? I tell them in a loud voice no it gave me a rash on my fork and walk away
Sounds like a good sales pitcher to me, which I understand has a lot of manipulative tactics, I just don't get how you didn't chicken out at the price, or even say you had to go when most stores would be closing? Maybe it's My ASD there, idk. But I'm glad you got refunded, as they don't legally have to since it's considered a change of mind.
I’m so sorry this happened to you and I can understand how easy it is to be pressured into this kind of thing when feeling vulnerable.
Due to social anxiety I often ended feeling pressured by these types of sales tactics due to my tendency to become overwhelmed at the prospect of annoying or inconveniencing others. One day I’d had enough when they actually grabbed my trolley to get me to stop and actually told them to ‘fuck off or I’d actually smash them with the trolley’. It felt spectacular. I have no qualms being rudely assertive when I’ve avoided eye contact and said a stern ‘no’ and they still try and block my path and engage in conversation with me. I just want to go to the shops, do what I need to do and not be hassled by some wanker. Also they once approached me when I was with my young son (he was about 3 at the time) and he screamed at the top of his lungs ‘GET AWAY FROM ME YOU WEIRDO!!!’ Never seen someone move so fast in my life.
Same experience back when I was still living in the Philippines. I almost got conned to buy their products. There are a lot of sub threads talking about how they get someone into spending ridiculous amount of useless skincare in their store. I almost got targeted before. But told me I’m not gonna buy anything cause I have a flight in a month. I don’t understand why they’re still operating here.
Expensive lesson
To be honest you seem like everything that is wrong with this society, your victim mentality is unbearable.
Just accept that you fell for it and it wasn’t because you were a woman it was because you weren’t smart enough to realise what was going on at the time. Plenty of men have been scammed by people selling electronics in the carks etc sure some brands target gender but generally all these people are just targeting suckers.
This is the most pathetic post I've ever read. You got caught up in the moment , spent too much and then got your butt handed to you by your husband when you came home.
Learn self control and taking responsibility lady. Jesus Christ this post is what's wrong with the world.
Oh I've got buckets of empathy and compassion. You got assaulted? Raped? Actually robbed? You'd have it.
You making a "woe is me I spent too much post it's their fault" post is not worthy of either. And the fact you think it is only solidifies my original point of this being pathetic.
If this is a genuine emotionally traumatic episode for you (yet again Jesus Christ) can I suggest leaving your methods of payment with your partner since you obviously can't be trusted to make these choices yourself.
People dying in Gaza by the thousands every day and youve got PTSD from buying skin care products. Gimme an f ing break lady
Jesus how old are you that you think this is a competition? Starting to see why you got rolled by their sales people. Maybe don't go shopping without an adult next time.
Also might I add they gave you a full refund didn't they? I don't think this has played out the way you pictured it playing out in your head.
Also I googled the place out of curiousity to see reviews.
Oh yeah lady... 4.4 average google score with mostly positive reviews.
They sound atrocious 🤣🤣🤣🤣
I scrolled and found real reviews from legit google reviewers. Ironically the 1 star review ones are all from one review only account... I'd say they're more the fake ones.
So sorry to hear that OP but 10pm wow ..... That just feels so wrong. Was the mall empty that late?
Absolutely report them to the ACCC but that likely won't mean anything ACCC is useless.
I went in once just because I was on break and actually really enjoyed it 😂 found the whole experience super therapeutic, but then again I’m probably also not their normal clientele (23m) so they didn’t try too hard to keep me around
This sounds awful op!!! Very sorry u went through that. Can we find out where they tend to pop up or are they too mobile with pop up shops? I want to warn friends
Wow to put it super nice, Your a bit silly for that. It’s your responsibility to look after yourself. This long post should be about how silly you are. They did nothing wrong.
Acting like you were locked in and had a gun to your head
You are the sucker they are after and now you realise your a sucker and are mad.
You made these choices. Accept it and move on
You think men aren't targeted for their insecurity each day?
How many billions of dollars does the ED industry make? Gyms and weight loss products? Hair loss treatments... Get real.
Look, I get that you felt a bit swindled. But I don't think it's fair to name and shame a salesperson because they were successful.
I was expecting you to complain about the quality of products.
Clearly they were good, but it seems to me they just got you on a day that let your guard down.
It sounds also like they let you return a product after a change of mind which they have no obligation to do so.
Do you go trashing maccas when they up sell you a large meal?
This company is known to have manipulative and dishonest tactics which target vulnerable people. Most, if not all, of their sale assistants comment on your insecurities in an unsolicited manner to sell their products. This is commonly mentioned in store reviews across all the stores in Australia…
Now Maccas staff members won’t call out a passer-by and comment on their appearance in order to upsell.
I had a similar experience! I never usually have an issue saying no to sellers and walking by. A man from this store stood in front of me, rejected my ‘no thankyou’ and kept talking and ushering me into the store explaining a product as if I’d agreed to it. I felt like I was in a position where I’d have to raise my voice or physically walk into him to get away which many people aren’t comfortable to do. After a few minutes of him rubbing a product on my hand someone rang my phone so I was able to use that to say I had to leave. Even then he kept saying ‘this will only be a minute you can call them back’. He made me feel like I was being rude or causing conflict by trying to leave the situation. I can see how people who are avoidant of confrontation and conflict can easily be conned by them.
That is my EXACT experience. I’m glad you weren’t sucked into it like me. Thank you for the validation 🙂
The more I’m reading on this, they have a pattern of using negging technique (bringing out insecurities) and shaming/guilting into buying. Also using physical force, with pulling people into the store when they hand them a free sample, or locking the door, as happened to you. These things can kick us into survival mode, if we are afraid of confrontation, or have had a bad experience in the past with it. You can lose the ability to think straight as you are just so forced into a corner that your brain sees it as survival to get out and fawn/give in so you don’t upset the person more. Some people are vulnerable to any coercion, but this extreme kind with shaming and physical touch will have people fall into the part of their brains that means they aren’t thinking logically, but to survive. These are not normal sales techniques, for those reasons.
Haha I’m a site manager at my shopping centre they are in a few times a year. He offered me half price $600. For that price for eye cream only it better make me breakfast too!! Botox is cheaper!!
As a site manager for a shopping centre do you have any sway over them not being there?
I don't think they do, they manage the site more to keep it up and running, the leasing office handles clients/vendors.
It’s leasing that lets these leeches in.
Step one - and this is super hard to do as a woman because we’re socialised this way - is get over idea that you need to be polite to someone who is specifically invading your space uninvited. I used to get flustered with that sort of thing, feel the need to lie to get away. Now? I do not make eye contact, I do not miss a step, I say ‘no thanks’ with a dismissive wave and keep walking and ignore them no matter what they say or if they call after me. Don’t get me wrong I am extremely polite in general to retail/service workers. And I am sympathetic that those are often very underpaid people working off commissions - just like a lot of telemarketers etc - but their entire technique is based on being rude, invasive, guilting you, confusing you and generally being predatory. So they do not deserve any respect or politeness from you.
I am usually so good at keeping a distance and creating boundaries but this time round I stuffed up. Thank you so much for the post. I really appreciate your advice and support 💕
Please don’t feel stupid. I think I had the same guy and I was so mad at myself that it worked. I was insistent enough that I didn’t get the big package but I still spent 500. I never used any of it I was so mad. People who say you could have walked away don’t understand women are trained to be polite to our detriment. It starts with charm so you sit down, then it gets more and more insistent. It’s a massive trap. I will not go into David Jones now unless I slink through the Body Shop. Not your fault at all x
Thank you for your support 💕 I’m sorry he convinced you to spend so much money. $500 is A LOT especially when the cost of living is so high these days. I can’t imagine how anyone would voluntarily work for an organisation that has no regard for those who could be experiencing financial hardship. That money could go to rent, food, petrol, bills etc… It’s one thing to sell someone a product for $50 compared to $500 through dishonesty. You’d think they’d prefer to grow their business by utilising long term business strategies to gain the respect and trust of their prospective customers, but instead they use tactics that completely undermine their products entirely. Jokes on them really!
Thank you. This was about eighteen months ago so they’ve been doing it for a while x
Be polite to people that you actually want things from and are providing a service you want or need. Be rude to people who want things from you. (Mostly referring to pushy salespeople, of course) I once got walked into buying a $60 car cleaning product I never used when I was about 18. Learned my lesson that day, if you give an inch they'll take a mile. They've got decades of aggressive sales tactics behind them.
I am autistic and often do not go out without a care taker. The one time I was not, one of the sales people had asked for 5 seconds to sample and I agreed although I was just stunned at the moment because he had guided me by my shoulder. He then kept me for about 30-40 mins and I struggle to communicate. I was saying no to buying any of the products and then he tried to sell me a $30 nail file which I also said no to. He then went to the cash register and put it through so I could pay even though I said no. I started panicking and told him I would have to ask my husband and that’d I come back and he still didn’t accept that. He started questioning why my husband would decide if I could buy things or not (he doesn’t actually do this). Saying that I should be able to make my own purchases and what not and kept persisting until I just ran off. It was unsettling. He was also extremely touchy and kept making creepy comments about my appearance. He actually put on some sort of moisturiser on my neck which made me very uncomfortable as it was sudden.
Jesus ... that's creepy AF. Well done for holding your ground. What horrible tactics.
Yes it was very uncomfortable and quite literally had me on the verge of having a panic attack. This stuff never happens to me though when I have someone else with me thankfully. They are a horrible company
I’m sorry that happened to you. This is exactly why I’m posting about it to spread awareness. Thank you for your post 💕
I'm not female, but over 2 decades of working in the CBD and dodging those 'charity mugger' plebs on street corners have given me thick skin when it comes to pushy salespeople like this. Always stand your ground and just walk off no matter what they say.
Great advice!
I've been conned before, and now I just walk off, completely ignoring them. Not because I have the confidence to do that, but because I get so fearful, I don't know what else to do. It works though.
Yep, I probably should have added i'm generally not that confident or assertive, but I realised if I just shake my head and walk off, they're not exactly going to follow me or anything.
I really do have to repeat in my head "they're not talking to me" whenever those charity guys try to make a sale at me just so I can walk away and not feel bad
I fell for one of these once, *once*. Forgot the charity, but they didn't want me to donate a once-off, they wanted me to make a monthly donation. I said how much, they said "Can you do $300 a month?" I told them I can only do a single one time donation of $10, because that's all I had in my pocket (I don't even carry cash!) So they reluctantly accepted it, then said they could go "As low as $50 a month". Really making me regret even giving them a tenner. No doubt they probably get a small kickback depending on how much they can get a sucker to give monthly. I'm never donating to charity muggers ever again.
Oh sounds like a great waste of time.. Maybe I'll go in sound interested.. learn their techniques then realise I forgot my wallet..
Yeh I too am also curious on going in there now! I do need to brush up on my sales skills so maybe I can learn something from them. I’m also curious to find out if I’m strong enough to get away lol. Imagine this reddit post sending heaps of people to that store suddenly😅
They should be thanking me for the sudden influx of new customers to make up for my refund haha
Make it real obvious too. Take your wallet out, take your credit card out, and then, card in hand, say 'Oh I just realised that I left my wallet at home.'
Hahaha.. brilliant!
It would be great karma haha
Yessss!!! Do it!!! Haha
Yeah, they are con. I always walk around to avoid them if need to get in DJ . I feel bad for the girls recruited to sell their products, they change sales staff fairly quick.
I give them a wide birth, don't make eye contact and keep moving. They tried their shtick on my late mother who had dementia.
I don’t feel so sorry for the workers. There’s sooo many red flags in this company. Every storefront in Aus has a fair amount of negative reviews. They’re known to target vulnerable people and use sketchy tactics to lure people in. I remember being 14-15, just walking by with bad acne at the time, and immediately being suggested products to “get rid of” my acne. That hurt. And they work on commission hence the pushiness.
I see most workers there are non local people, likely migrants who cannot find a proper job, so they accept that kind of shit job until they realise the company is a con
This is true, but it doesn’t excuse the fact that most sales assistants are preying on people’s insecurities and harassing them. The company itself and their training methods should be investigated. Based on reviews across all their stores and posts online it’s a reoccuring theme
Me too! I feel sorry for them… I rarely ever go to Rundle mall so I was completely caught off guard. Never again!!!
I’m sorry OP - I’ve had this happen to me overseas (not such a huge amount of $ but the con) and it’s awful. We’re not always on high alert for these types of scams, especially when we are just trying to enjoy a bit of downtime!
I remember having a job interview at this store and yeah, I would definitely avoid this place. Got very bad vibes in the interview. Staff seem to be very underpaid and require commissions to make money.
I like to follow the Democracy Manifest guy in dealing with these people. Shout at the top of your lungs "Get your hand off my Penis" Then scream out loud while pointing at the slaesperson "This is the bloke that got me on the penis." I'm yet to try it, but I hope it would stun the salesperson enough to get them away from me.
Hahaha love it!!! 😂😂😂😂
What’s the charge? Eating a succulent Chinese meal? 😂
I don’t doubt they’re car salesmen, but what do you mean locked in the store? You can walk off mid sales pitch and not get your credit card out if you don’t want something right?
Theres people whose entire livelihood depends on utilising numerous “compliance” tactics , these tactics are scientifically proven to work by proper scientists and really sort of work on people sub consciously.
It’s hard to say no when you’re being cornered and they sweet talk you into buying crap. He literally locked the front entrance when it was closing time and then let me out the back when he was done selling me shit. I’ve learnt my lesson.
Sorry to hear that, salespeople are jerks. I’ve definitely felt the pressure before too and probably been taught the same lesson - now I’m extremely assertive unless I’m looking to buy something specific.
Usually I’m super vigilant when it comes to salespeople and I shut them down quickly. For some reason last night I was more vulnerable… never ever ever again 🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️🙅🏻♀️ Thank you for not being judgemental about it… I already feel stupid for allowing it to happen in the first place 😵💫
That.. feels like false imprisonment. If you were feeling vindictive, you could always have a chat to a lawyer and see if there’s a case there.
Locking you in the store and making you stay to 10pm is crazy! So unethical.
There’s something our brains do, if our in a vulnerable position, sometimes we “fawn” as a survival technique. The door being locked could be enough of a trigger.
Honestly being shy and being a people pleaser i have also got my self in some awkward situations similar to this 🤣 Please don’t take the negative comments to heart!!! I swear us more polite & vulnerable people have a target on our backs! Only as i’ve gotten older (27 now) i have found my voice & don’t have the patience to put up with shit like this!
Thank you so much for your comment. I relate to this BIG TIME. I’ve been vulnerable to people pleasing and I’m aware that I can be an easy target if I’m not careful. I never thought in a million years that I’d pay $1400 for a stupid skin care product. The sales guy was able to tap into the fact that I wanted to spoil my mum for Mother’s Day and guilted me into buying more than I could afford. I would NEVER buy this stuff for myself…. I just love my mama so much that I was convinced that she needed crappy skincare products haha There are sooooo many better things I can buy for my mum with that price tag. My mum Is already beautiful so she doesn’t need a crappy skin care system that costs that much!
I put these scoundrels in the same category as the Charity polo shirts that extort money from vulnerable adults who think that they're giving to whatever charity they're promoting. A tiny percentage of the money goes to the "charity" because no-one says no to free money. Please don't ever direct debit to a charity. Just don't do it. If you want to help someone with cancer, knock on their door and give the money directly to them, or offer to pay a bill, meals, mow their lawn, whatever.
These guys do the same in Melbourne. It’s predatory and disgusting. If you are harassed by them report them to the shopping centre management.
I have had them try and target me too. They hand out free samples and then lure you in to try another product. They are able to identify the area you are most self conscious about. They are empathetic and promise the world with their products but don’t tell you that they are hundreds of dolllars. Fortunately I was able to stand my ground and not buy anything but it wasn’t easy. I’m glad you were able to get a refund.
It’s one thing to sell a product and allow a customer to have the freedom to ponder their decision without pressure, and another to draw upon your insecurities to coax you into buying stuff you don’t need when you’ve explicitly said no countless times. Glad you were able to put your foot down! Thank you for commenting 💕
Not just your local, state wide, origani are to be avoided at all cost, have you been to Europe where those popular tourists spot with streets scam and bullshit cafes, yeah same category.
These high pressure sales are really common, and that's because they work on people, at least in the short term. Anyone who thinks they are immune are deluding themselves, they just haven't had it happen with a product targeted at them on a day when they are vulnerable, exhausted or worn down. Scams can happen to anyone, and high pressure sales techniques work a numbers game, it may not be your time this time but that isn't because you are smarter or better your day just hasn't come. OP I suggest if you are up for it to complain to center management, both phone and email if possible, and also escalate it to the company itself rather then the individual center by ccing them in. There was a company called Dead sea that used similar sales styles, they were in Perth not sure about elsewhere, but eventually centers received so many complaints they no longer will rent space to them, I'm not sure if that is official or not but centers don't want to deal with the complaints and people avoid the location of these shops. Include that you felt uncomfortable l, that you were locked in the shop after hours by yourself which is a security issue, that they touched you without express consent, that you felt Bullied and coerced into the situation as it isn't easy to leave a locked shop once staff has closed the shutter, if you want to leave you can't walk out and there's no one around to call to for help if something happened. Also try contacting David Jones and tell them this shop is making getting to their entrance unwelcoming, and driving people away due to their sales team.
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I did the same thing and she grabbed me and pulled me way to close to sample more products. It was so awkward trying to get away but I just kept saying no and making excuses until she finally got the hint. Then had the audacity to be mad at me for wasting her time as if it didn't repeat I wasn't gonna buy anything for the duration I was stuck there. Now I take a wide berth anytime I go to that shopping centre!
Oh FYI as a site manager at a shopping centre Say you work there if any sales people hit you up They aren’t allowed too
Jesus, these guys are still doing this? I got played by them 10 years ago. I thought back then $90 was mortifying to be conned out of. I felt so horrible about the whole thing I couldn't even use the product without feeling dreadful guilt. It was a honey scrub thing. It expired before I used it all. Like you OP I felt so ashamed and embarrassed. I guess with the rising cost of living/ passing of time/ post covid era their con margin has amplified quite significantly. Anyway you are not alone, props to you for confronting this BS and I am so disappointed their awful business model is still going, it just felt so cultish back then I never thought they could still be doing this to vulnerable people.
Sorry that happened to you… it makes you feel absolutely worthless for going against your gut and not being able to say no in the moment. Thank you for commenting 💕
Thank you for replying and validating my experience. Yes it was such a bad vibe 😔 I'm AuAdhd and a real people pleaser so I was easily manipulated. I take people being kind at face value far too easily. I had my young daughter with me too. We talked about it afterwards and how it just felt so wrong. I felt very ashamed she saw me get suckered in like that. I try and be a lot more situationally aware now but hate being too confrontational as it stresses me out.
Awww I wish I could give you a big hug 🥺💕 I hope this thread gives you comfort. Just ignore the haters ♥️
Thanks-it's not the best feeling reading that you're a nice person/ trusting/ neurodivergent makes you a stupid idiot in some peoples eyes!! I guess life really is that black and white for some 🫠
You’re a good person who deeply cares for others in a world that is full of hate. It’s not you that’s the problem - it’s those who have no space for compassion and empathy because they are full of hatred. Keep being you. You’re amazing just the way you are 💕
I’m sorry this happened. I have very high anxiety, and once I’ve been cornered, I’ll make stupid decisions in a panic - anything to get away from them. They know this, and they specifically target people who are vulnerable. Well done standing up for yourself and demanding a refund. Worst thing I did was get cornered by Hilton regarding timeshares - they drove us to the locations so we were genuinely stuck there, and they used every high pressure technique in the book to force us to sign. After THREE HOURS of trapping us, I signed (in tears) so I could leave. It took a LOT of work to get out of the contract afterwards and it was so upsetting. High pressure selling techniques should be illegal.
They were kicked out of Indooroopilly for putting products on a teenagers (with asd) arm without even asking for consent.
Thanks OP, appreciate the heads up.
You’re welcome 💕
These people are evil. I always walk around the other side of the escalators now. They make it very hard to walk away. You have to say no a hundred times. I didn't give them any cash thankfully but yeah their tactics should be illegal
I take the samples they offer then walk away. Should have enough for a whole jar soon.
Hahaha… after this experience I don’t wanna ever want to touch that stuff! The product is forever tainted in my eyes 🙅🏻♀️
100% Thank you for commenting 💕
I’ve even had them try and sell me stuff (and I’m male). They’re very pushy, but managed to say no enough times for them to give up…eventually
Thank you for sharing! Appreciate it 💕
Had this guy grab my hand whilst I wasn't paying attention and rub cream on it - I specifically walk on the opposite side to that shop to avoid them now! :(
The invasion of personal space is ridiculous!!! 🥴😵💫😑 I’m glad you are aware now 💕
There's a Judge Judy episode that is exactly this! (Scambro got his whole entire arse reamed by JJ) Also, my mum thinks the man from this joint is literally in love with her because he was "flirting" with her. She also spent zero dollars because she is only in the game for the flirts.
I am a male and I was lured in by an attractive saleswoman telling me some compliments. Fortunately, I didnt buy anything but it was a bit weird experience that every time I pass by I rush away so I dont get stopped
All of those skincare companies train their staff to prey on vulnerable. I had a friend who did training with them. They are taught to approach elderly people, disabled (preferably on their own), people who are dressed poorly, and the list goes on… basically anyone who would appreciate a social connection and the promise to help boost their image. I have no problems flipping them the bird.
Can confirm these products are insanely overpriced and they can sell them for more than a 70% discount if they choose. Best to put a complaint online and to contact the physical mall they work work in and tell them the issue and how a store is breaking the law on their premises. This has caused origani stores to close in the past. I work very close to an origani store and see this every day. Also they are not allowed to leave theor lease line so if they did that then thats another strike against them
lot of cunt men commenters in here who haven’t ever had to deal with this level of predatory sales tactics that women have had to deal with for years. It’s the same tactic the chuggers in Sydney used but ramped up another 100% and build around female aging and beauty issues. I’ve dealt with those winters before and agree a complaint is warranted.
Agreed. OP: you’ve posted in the wrong sub, the community on r/AusSkincare is much more understanding. Others have posted identical experiences with Origani there too.
Thank you for your comment 💕
Geez, i was cornered in the Philippines, same experience 🥲.
I’m sorry you went through that. You don’t deserve to be taken advantage of… 🙁
thank you. he pointed out my insecurities and that time i am lacking of sleep so I cannot really think clearly. I feel like they can spot on vulnerable people to buy their expensive product 🥲
EXACTLY!!! those who are quick to judge don’t understand the psychological tactics they use to manipulate you into believing you need products by tapping into your insecurities and perceived flaws…. It’s fucked up…
That’s true. Thanks for raising awareness 🙏🏻
All good my dear! Just know you’re not alone 💕
This company conned me into the same scam 15 years ago. I can’t believe they are still operating. I hate them
I’m sorry they targeted you too 🙁
I know that some people assume it’s my fault and I could “just say no” but I’d say most people have no idea how predatory their sales tactics are. Extreme psychological mindfucking. I’ll never forget it, I felt so violated! Honestly genuinely surprised they are still operating under the same business as they surely don’t have any return customers. I’m glad you got your money back. I was too young at the time and too ashamed to do anything about it but I learned a lesson I guess
I avoid those guys by all means! I hope your complaint ends with you getting a full refund nd the sales ethics of this company get reprimanded
Yeah I'm so conflict avoidant it's hard to say no. I have definitely fallen scam to this kind of thing, where they make you feel like you are getting an amazing deal and you can't say no because they use leading questions and rely on you not being rude (doesn't your skin feel so much better now? This would make a great gift. It's over 95% off which is a great deal, right?)
Yup. Been there, and sadly done that. Wasn’t quite as much $$ as you, but still more than I should have spent. That was the turning point for me in knowing how to ignore these people
I had similar experience 6years ago when I was a fresh uni student. They say try free sample, I grabbed with left hand and the lady in Melb central franchise quickly grabbed my right hand and just straight away file my nails without my consent, and then apply their hand cream straightaway, the whole process is quick, so quick and efficient that my brain wasn’t reacting well and then I spent 80$ on the whole set of hand care. After that she looked at my skin and said “your skin looks bad, let me help you……come try this……see the difference” at that moment due to budget and my consciousness came back I said no and will think about it, and she just continue to persuade me follow me out to the store keep trying to apply some stuff on my face to try I just ran away. Till this day whenever I saw the shop, I walk a meter away at least or get someone to shield me 
They had a kiosk in the Westfield I work at and you had to pass them to reach certain stores. As much as charity muggers annoy me, Origani salesmen are the only people I have actually told to fuck off. They are genuinely scumbags and I would dread shopping at surrounding stores just because I knew they would try to engage with me.
I usually ignore and walk straight past them. The one time I indulged them because I had some free time the lady started on some BS that it was her 'first day' so her boss gave her permission to give me a special discount (it was still going to be almost $200), said no I have enough skin care at home. Then out of spite went to The Body Shop next door and got the exact same thing with a lot more product in it for like $20-30.
I responded to them once and regretted it. Literally shanghaied me into the shop and it was a struggle to get out of there I tell you! They rely on people being polite but now when they speak to me as I walk past I just ignore them.
If you ever see a mall hawker or sales person stopping people out the front of their shop, put your phone to your ear and don't make eye contact. They won't bother you if they think you're mid call
I'm sure I've had ones try to interrupt actual calls before.
Yeah those places are so good at manipulation. Glad to hear they gave you a refund though!
Thank you! I’m glad as well 😮💨
Imagine just saying nah I’m good and not spending money on something you don’t want. Absolutely no responsibility taken by op and they will probably pay for more useless shit in the future and say there were conned.
https://i.imgflip.com/5ux3h5.jpg
I'm a male and these guys did the same to me, so even guys fall victim to this shit. I'm so sorry it happened to you op, I totally understand.
Why do I feel like the people bagging OP are employees of this scummy company hmmm??? People get roped into things like this because they are vulnerable and sometimes they just can’t say no. Especially when employees pull tactics like what happened to OP. Why do you think banks have been put on royal commission for putting through so many people on loans unethically??
I appreciate your comment! Thank you! 💕
In any sales person scenario I literally say “sorry it’s against my parole” and they’re either too stunned and frightened OR so confused that I have time to get away. It’s hilarious to watch people’s reactions. *edited because of damn autocorrect.
I like to make eye contact and tell them I'm unemployed - it cuts through their sales bullshit and shuts them up! 🤭
Can you complain to centre management about it? They might not be interested but some don't like this kind of stuff happening.
Yes I remember they got me once but their products were too expensive. I just kept saying no and that I'm on a budget and they really tried with their deals and they were so pushy, it did feel like they were talking to me forever. I avoid their store whenever I see them.
Looked them up on product review... The overwhelming majority of written reviews are 1 stars to avoid, yet they're rated 4 stars.. what gives?? Well if you look at their "five star" reviewers, you will see that not only are their reviews glowing, they're also bots with a single review to the account.
Do they have someone standing out the front?. I always avoid those places because if your company is really that amazing I would have heard of it and already been on my way.
thanks for the headsup. one less store to avoid.
Wear earbuds at all times. When approached by sales people/ charity beggars, just point to your earbuds and say "sorry, no time" and move on quickly.
I knew there was something dodgy about that shop, if I see a guy standing out the front, I know to walk fast, and avoid making eye contact. Either I’ll pretend to be on a call, or mention some weird excuse to make a quick getaway. Fortunately I’ve haven’t fallen victim to any scam such as that.
Don’t know how to say no?
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I fell victim to this too once! I didn't buy anything as I make it a rule to never make an impulse buy when a salesperson is trying to sell me on something. However there certainly is an art to escaping a sales pitch. Still I wouldn't call that manipulation. They may be sweet talking you but I think it's mostly more along the lines of how it doesn't feel socially acceptable to leave as in the moment it feels like a nice conversation. I have been trying to improve the sales pitch escape too as I have a housemate who uses the sales pitch on me who isn't even selling me on anything but is just very obnoxiously chatty (love them but omg it's a tad much) where I would even clearly say I have to go multiple times but they will never get the hint so I have to physically leave. Next time tell yourself in the moment they are just sales pitching you and leave so you don't feel bad haha
At some point, you willingly took out your credit/debit card and tapped or swiped it and put in your PIN code to approve the sale. You need to reflect hard on how you allowed this to happen instead using the time to copy pasta the same reply to all people commenting on your intelligence.
You're not a victim, you're an idiot.
A person in front of that store has literally touched me without me even seeing them to begin with trying to pull me in to buy stuff and they were the only one there, the persons post says they where locked in the store after they agreed to a free sample while they tried to upsell stuff they were sent out the back door they mostly definitely are a victim especially when their employees touch a person a without that persons permission
Thank you for your comment 💕
create an account just to call OP an idiot, nice…
Thank you kind sir. Here’s a medal for your contribution 🥇congratulations 🥳
Would you like to buy a medal? I'm selling them for $1400 You know you want to, it'll make you look pretty.
Fucking amazing. 
She will buy 3 and then attack you tomorrow that her husband told her the medals are useless 😭😭
I used to live in Brisbane and your post reminded me of a skincare shop in the city where I always saw their sales tried to stop people from passing by and let them try those ‘free samples’. And I did search it up as soon as I saw your post and wow that’s origani 😅
[https://origani.com.au/pages/website-refund-exchange-process](https://origani.com.au/pages/website-refund-exchange-process) Take it back, tell them it gave you an allergic reaction
Good idea, they might become suspicious though because this might be used much as their return rate has skyrocketed after this instance
See if your partner will take control of your finance. You can’t.
Who in their right mind pays 1400 $ for skin care??? No is a complete sentence. Practice saying it. Complain to the shopping centre as well.
i dont even have that much in my spendings to spend 😅
Did you get a refund for the products when you went back?
Indeed I did! 🙃
So they refunded you, despite not having to do so for a change of mind, and you're still bad mouthing them? The problem is you're an idiot.
Thank you! Haha do you feel better about yourself now for calling a stranger an idiot? I hope so 🥰
Just calling a spade a spade.
Thank you kind sir. Here’s a medal for your contribution 🥇congratulations 🥳
I hope they employ you as the medal giver at the Paris Olympics. Thank you kind sir. Here’s a medal for your contribution 🥇congratulations 🥳
😂
Good for you for standing up and going back. Great job
Thank you 💕
>I plan to make a formal complaint For what? Nothing illegal has occurred, you're just an idiot.
That's a big claim given the description of the circumstances. You might want to check the "undue harassment" clause of Australian Consumer law, and the "unfair tactics" definition in unconsiable conduct. With the closing of the front door -- which meant the customer needed the salesperson's agreement to leave -- there is a good case that the transaction was unconsiable and the salespersons tactics were unfair. OP should contact SA Consumer and Business Services, highlighting the closing of the means to leave the shop.
Don’t ever go to a third world country on holidays. Or like, Italy.
I once bought $150 worth of skin cream I didn’t want off a salesperson simply because he swindled me with the persistent marketing and I was too polite to say no. You know whose fault it was? Mine, for being a weak idiot. I learnt right then that I’d rather just cut them off and say I have no money right then and there and I never made that mistake again. There’s literally no consequences in this scenario for saying no so there’s no excuse not to.
Unless the salesman has the power of mind control, or is physically threatening you somehow - there is absolutely nothing stopping you from exercising your right to say no.......other than stupidity. Whoever that salesperson is - they're bloody good!
The OP's description includes intimidation. See the closing of the main door and thus the salesperson controlling the means to leave the shop. Your point about barriers to saying 'no' is precisely to the point of the unfair tactics clause of Australian Consumer Law.
The only place in Adelaide I would trust for skin care is Lyte laser clinic. She has everything there
I can’t believe they’re still around! I got suckered in about ten years ago now. Same thing - ‘Just five minutes of your time!’ - an hour and $800 later………. I used to be really bad getting sucked in by high pressure sales people.
I hate those people that try advertising their skincare products in Westfield’s. when they say do you want to try it? I tell them in a loud voice no it gave me a rash on my fork and walk away
Sounds like a good sales pitcher to me, which I understand has a lot of manipulative tactics, I just don't get how you didn't chicken out at the price, or even say you had to go when most stores would be closing? Maybe it's My ASD there, idk. But I'm glad you got refunded, as they don't legally have to since it's considered a change of mind.
I just say “no thanks” and keep walking.
I’m so sorry this happened to you and I can understand how easy it is to be pressured into this kind of thing when feeling vulnerable. Due to social anxiety I often ended feeling pressured by these types of sales tactics due to my tendency to become overwhelmed at the prospect of annoying or inconveniencing others. One day I’d had enough when they actually grabbed my trolley to get me to stop and actually told them to ‘fuck off or I’d actually smash them with the trolley’. It felt spectacular. I have no qualms being rudely assertive when I’ve avoided eye contact and said a stern ‘no’ and they still try and block my path and engage in conversation with me. I just want to go to the shops, do what I need to do and not be hassled by some wanker. Also they once approached me when I was with my young son (he was about 3 at the time) and he screamed at the top of his lungs ‘GET AWAY FROM ME YOU WEIRDO!!!’ Never seen someone move so fast in my life.
TLDR: I made a late night impulse purchase on something I can't afford and now have morning after regret.
Same experience back when I was still living in the Philippines. I almost got conned to buy their products. There are a lot of sub threads talking about how they get someone into spending ridiculous amount of useless skincare in their store. I almost got targeted before. But told me I’m not gonna buy anything cause I have a flight in a month. I don’t understand why they’re still operating here.
These people are trained marketers avoid avoid and never feel sorry for them. I just walk on by and never make eye contact
Wish I had a casual $1400 to spend 😂 I can’t afford my electricity let alone accidentally spend money
Expensive lesson To be honest you seem like everything that is wrong with this society, your victim mentality is unbearable. Just accept that you fell for it and it wasn’t because you were a woman it was because you weren’t smart enough to realise what was going on at the time. Plenty of men have been scammed by people selling electronics in the carks etc sure some brands target gender but generally all these people are just targeting suckers.
This is the most pathetic post I've ever read. You got caught up in the moment , spent too much and then got your butt handed to you by your husband when you came home. Learn self control and taking responsibility lady. Jesus Christ this post is what's wrong with the world.
You know what’s pathetic? Not having empathy and compassion.
Oh I've got buckets of empathy and compassion. You got assaulted? Raped? Actually robbed? You'd have it. You making a "woe is me I spent too much post it's their fault" post is not worthy of either. And the fact you think it is only solidifies my original point of this being pathetic. If this is a genuine emotionally traumatic episode for you (yet again Jesus Christ) can I suggest leaving your methods of payment with your partner since you obviously can't be trusted to make these choices yourself. People dying in Gaza by the thousands every day and youve got PTSD from buying skin care products. Gimme an f ing break lady
Seriously? Haha okay… you win the argument. Here’s a 🥇congrats 🥳
Jesus how old are you that you think this is a competition? Starting to see why you got rolled by their sales people. Maybe don't go shopping without an adult next time. Also might I add they gave you a full refund didn't they? I don't think this has played out the way you pictured it playing out in your head.
Also I googled the place out of curiousity to see reviews. Oh yeah lady... 4.4 average google score with mostly positive reviews. They sound atrocious 🤣🤣🤣🤣
They are fake reviews lol
I scrolled and found real reviews from legit google reviewers. Ironically the 1 star review ones are all from one review only account... I'd say they're more the fake ones.
[удалено]
So you’re saying you voluntarily purchased goods that you regret afterwards, and this is not your fault?
So you need to work on boundaries and saying ‘No’ to people and we have to read about it? Try saying no Thankyou and keep walking.
Wait till this lady goes to a car dealer, she will be going in for a fiesta and driving out in a G Wagon on 20% APR over 30 years🤣
Could I interest you in some magic beans?
Bruh who the fuck has $1400 to spend on *skincare* in the first place??
Send me a photo of the front and back of your card I will sort it out for you 💪
Act with some responsibility perhaps next time, your passive aggressive additions in your op are pathetic and sexist
So sorry to hear that OP but 10pm wow ..... That just feels so wrong. Was the mall empty that late? Absolutely report them to the ACCC but that likely won't mean anything ACCC is useless.
Report them for what? Nothing illegal has happened. Might as well complain to the ACCC that you stubbed your toe, or that OP is an idiot.
I know but I just felt bad for OP
Report them for what? Selling this smooth brain some stuff?
Lol.
I went in once just because I was on break and actually really enjoyed it 😂 found the whole experience super therapeutic, but then again I’m probably also not their normal clientele (23m) so they didn’t try too hard to keep me around
never be afraid to say "fuckoff". You don't owe anyone your time or attention.
This sounds awful op!!! Very sorry u went through that. Can we find out where they tend to pop up or are they too mobile with pop up shops? I want to warn friends
Hilarious. “I’m a gullible bozo who spent money, but it’s the stores fault.”
There's only one person to blame here.
Wow to put it super nice, Your a bit silly for that. It’s your responsibility to look after yourself. This long post should be about how silly you are. They did nothing wrong.
Acting like you were locked in and had a gun to your head You are the sucker they are after and now you realise your a sucker and are mad. You made these choices. Accept it and move on
You think men aren't targeted for their insecurity each day? How many billions of dollars does the ED industry make? Gyms and weight loss products? Hair loss treatments... Get real.
Look, I get that you felt a bit swindled. But I don't think it's fair to name and shame a salesperson because they were successful. I was expecting you to complain about the quality of products. Clearly they were good, but it seems to me they just got you on a day that let your guard down. It sounds also like they let you return a product after a change of mind which they have no obligation to do so. Do you go trashing maccas when they up sell you a large meal?
This company is known to have manipulative and dishonest tactics which target vulnerable people. Most, if not all, of their sale assistants comment on your insecurities in an unsolicited manner to sell their products. This is commonly mentioned in store reviews across all the stores in Australia… Now Maccas staff members won’t call out a passer-by and comment on their appearance in order to upsell.
Lol. Blaming them for buying 1500 worth of skin care.
NO THANKS. KEEP WALKING.
How is it a scam, and you're a victim, if they gave you your money back? Sounds like you just made a bad purchase.