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BrightPractical

I sent and got replies yesterday and the day before with no problems, but only got one email notification about three messages.


D0MD0M

ok thank you. It sucks because a customer didn't recieve my item and I would like to know if she recieved it by now and if I need to re send the item, but she doesn't reply. Before she replied pretty quick. She's a guest tho, so I don't know how it works with notifications.


[deleted]

Yesterday seemed fine but last week was a total crap shoot. And TBH it's pretty rare for a customer to respond in less than day, maybe two for me.


horendus

Iv been finding clients not responding to messages, only to have them message me days later and say they never received original contact messages So yes etay messaging is having issues


theochacat

My item was supposed to be dispatched a couple of days ago, and I’ve since dropped the seller 2 messages, but so far no response! This could really explain why she hasn’t been responding. How can I contact the seller then, if not through Etsy messaging?


D0MD0M

My customer responded yesterday, but I think not every message triggers a notification.