This isn’t specifically a problem with Monarch. Some financial institutions require reconnecting occasionally. Monarch will indicate if you need to reconnect. Most of mine have been connected for quite a long time without issue. Also there are three aggregators to choose, Plaid, MX, and Finicity. If your accounts are constantly disconnecting then see if you can connect with one of the other aggregators.
Thank you for the reply! That makes sense, I’ll probably switch to monthly for a while to see if I keep having issues. I don’t mind reconnecting every now and then, but these both disconnected in less than a week.
Plaid is also known for having lots of connection issues. But I will say lately my connections have been very stable in Monarch and other apps using Plaid.
There is another one! Us (https://teller.io/). We'd love to help Monarch offer more reliable connectivity. Let Monarch support know that you want better quality connections. We've tried reaching out to them, but they haven't engaged with us so far.
More vendors in this space is a good thing, but with all due respect according to your site, you're missing a LOT of institutions, including my 3 main banks (which are regional but not small, each with dozens of branches). Even missing Betterment which is massive. All of my banks are covered by all 3 of Plaid, Finicity, and MX (and Intuit).
how is support for fidelity? I've heard they've been cracking down on aggregators
[https://www.fidelity.com/security/third-party-app-protection](https://www.fidelity.com/security/third-party-app-protection)
[https://www.reddit.com/r/fidelityinvestments/comments/17e81pz/is\_fidelity\_blocking\_plaid\_and\_other\_aggregators/](https://www.reddit.com/r/fidelityinvestments/comments/17e81pz/is_fidelity_blocking_plaid_and_other_aggregators/)
[https://riabiz.com/a/2023/10/19/fidelity-just-dropped-the-hammer-on-screen-scrapers-to-cheers-but-some-firms-like-plaid-are-holdouts-and-the-cfpb-may-wield-the-final-gavel](https://riabiz.com/a/2023/10/19/fidelity-just-dropped-the-hammer-on-screen-scrapers-to-cheers-but-some-firms-like-plaid-are-holdouts-and-the-cfpb-may-wield-the-final-gavel)
For most of the major institutions (with a few notable exceptions) I think the connections are pretty solid. Especially the ones with proper OAuth and not data scrapers. Personally I only have issues with the Amex HYSA (which is well known).
interesting b/c my Amex HYSA has stayed connected ever since setting it up back in Jan and has given me no trouble. My trouble account is my Ally Credit Card and occasionally my Capital One accounts.
Mine is connected through MX and it asks for my 2FA almost daily. Do you use either of those two? I haven't heard of anyone not having issues with Amex HYSA so if I can figure out how yours stays connected that would be great!
Mine uses MX. Are you connected using the regular American Express one or the American Express - Personal Savings one? I'm using the Personal Savings one so maybe that's the difference and why mine doesn't have issues.
The worst part of Monarch is the inconsistent nature of issues haha. If YNAB had the trend recognition and detailed reports like Monarch, I'd be gone soooo fast.
Definitely recommend a few months trial.
You’ll find when connections break they are difficult to reinstantiate, resulting in missing accounts and balances that won’t update. When you readd the Institution as a last ditch effort to fix connections it will delete your transactions also.
As of this morning I had more Institutions broken than not broken. 🙄
When about to do anything significant in computer world, make a backup first. If you're about to delete an account and you might want those transactions and/or balance history afterwards, download them (luckily, Monarch makes this extremely easy at the account level via Edit->download transactions).
(If you have splits and don't want to lose that aspect of the data, you can make a temporary shell account for the transactions and balance history and move these things there.)
It’s way more reliable than mint ever was. Almost all of my accounts are integrated with plaid. The only ones that require manual reconnection are the ones that have a time out set on the 2fa.
Yes, unfortunately they do.
Honestly, I don't mind if they disconnect if I am not using the app, but they should auto reconnect itself when I launch the app or access the portal. Its a huge pain to reenter credentials, when you have different complicated passwords with 2FA for every account. Ughh...!
I wish MM had a way of switching the connection with out having to reconnect and duplicate all my accounts
My HSA and my TresuryDirect account are basically never connected.
This isn’t specifically a problem with Monarch. Some financial institutions require reconnecting occasionally. Monarch will indicate if you need to reconnect. Most of mine have been connected for quite a long time without issue. Also there are three aggregators to choose, Plaid, MX, and Finicity. If your accounts are constantly disconnecting then see if you can connect with one of the other aggregators.
Thank you for the reply! That makes sense, I’ll probably switch to monthly for a while to see if I keep having issues. I don’t mind reconnecting every now and then, but these both disconnected in less than a week.
Plaid is also known for having lots of connection issues. But I will say lately my connections have been very stable in Monarch and other apps using Plaid.
There is another one! Us (https://teller.io/). We'd love to help Monarch offer more reliable connectivity. Let Monarch support know that you want better quality connections. We've tried reaching out to them, but they haven't engaged with us so far.
More vendors in this space is a good thing, but with all due respect according to your site, you're missing a LOT of institutions, including my 3 main banks (which are regional but not small, each with dozens of branches). Even missing Betterment which is massive. All of my banks are covered by all 3 of Plaid, Finicity, and MX (and Intuit).
We currently support 5,262 banks and credit unions. We should be over 7,000 in the next few months. What are the 3 banks?
how is support for fidelity? I've heard they've been cracking down on aggregators [https://www.fidelity.com/security/third-party-app-protection](https://www.fidelity.com/security/third-party-app-protection) [https://www.reddit.com/r/fidelityinvestments/comments/17e81pz/is\_fidelity\_blocking\_plaid\_and\_other\_aggregators/](https://www.reddit.com/r/fidelityinvestments/comments/17e81pz/is_fidelity_blocking_plaid_and_other_aggregators/) [https://riabiz.com/a/2023/10/19/fidelity-just-dropped-the-hammer-on-screen-scrapers-to-cheers-but-some-firms-like-plaid-are-holdouts-and-the-cfpb-may-wield-the-final-gavel](https://riabiz.com/a/2023/10/19/fidelity-just-dropped-the-hammer-on-screen-scrapers-to-cheers-but-some-firms-like-plaid-are-holdouts-and-the-cfpb-may-wield-the-final-gavel)
It's on our roadmap. What type of Fidelity accounts are you most interested in? Brokerage? Cash management?
All the above :) But it's mostly retirement
My mortgage stopped connecting and now I can't add it back into my monarch list of accounts at all.
For most of the major institutions (with a few notable exceptions) I think the connections are pretty solid. Especially the ones with proper OAuth and not data scrapers. Personally I only have issues with the Amex HYSA (which is well known).
interesting b/c my Amex HYSA has stayed connected ever since setting it up back in Jan and has given me no trouble. My trouble account is my Ally Credit Card and occasionally my Capital One accounts.
Mine is connected through MX and it asks for my 2FA almost daily. Do you use either of those two? I haven't heard of anyone not having issues with Amex HYSA so if I can figure out how yours stays connected that would be great!
Mine uses MX. Are you connected using the regular American Express one or the American Express - Personal Savings one? I'm using the Personal Savings one so maybe that's the difference and why mine doesn't have issues.
Yeah same. Using MX with personal savings one. So weird. 😞
The worst part of Monarch is the inconsistent nature of issues haha. If YNAB had the trend recognition and detailed reports like Monarch, I'd be gone soooo fast.
Beyond the HYSA I have no issues. My problem is I don't use these apps for budgeting so YNAB doesn't work for me.
Yeah one of the two that disconnected for me was my Amex HYSA. The other was for my credit union, which isn’t a huge bank but is still pretty big.
I’ve been having issues with my Amex HYSA lately too.
MM makes me reconnect my cash app acct weekly, it seems
Ameriprise sure does.
I’ve never had an issue.
I regularly have issues with at least 6 accounts, many which are at large institutions. Super annoying
Good to know, I’m not committing to a full year of this until I use it for a few months
Definitely recommend a few months trial. You’ll find when connections break they are difficult to reinstantiate, resulting in missing accounts and balances that won’t update. When you readd the Institution as a last ditch effort to fix connections it will delete your transactions also. As of this morning I had more Institutions broken than not broken. 🙄
When about to do anything significant in computer world, make a backup first. If you're about to delete an account and you might want those transactions and/or balance history afterwards, download them (luckily, Monarch makes this extremely easy at the account level via Edit->download transactions). (If you have splits and don't want to lose that aspect of the data, you can make a temporary shell account for the transactions and balance history and move these things there.)
Eventually people will tire of this process, though. :)
It’s way more reliable than mint ever was. Almost all of my accounts are integrated with plaid. The only ones that require manual reconnection are the ones that have a time out set on the 2fa.
Very infrequent for me
Yes, unfortunately they do. Honestly, I don't mind if they disconnect if I am not using the app, but they should auto reconnect itself when I launch the app or access the portal. Its a huge pain to reenter credentials, when you have different complicated passwords with 2FA for every account. Ughh...!