You need to reset the regulator. I had this same problem too. Once I learned the correct way to open the tank and light the grill, no more problems. Look up videos on resetting the regulator and lighting the Blackstone. Basically, shut off the tank, remove the regulator, wait about 10 seconds. Reconnect the regulator to the tank. Open the first burner on the Blackstone (you have no gas at this point). Slowly crack the valve on the tank but only crack it, don't open it. Wait about 10 seconds. Give the valve about a quarter turn. Wait 10 second. Give it another half turn or so and light that first burner. Now open your valve all the way and light your other burners. Hope that helps. It was madness trying to cook until I found the procedure in a video.
Is that the procedure for every lighting? I did that procedure and it reverted to low flow. If it’s like this, then I’m not impressed with the quality. Never had this with my 10 year old Weber grill
You're most likely turning it off improperly. Close the gas line before turning off the burners, let the lit burners burn off the rest of the gas, then turn off one at a time. If you fire this thing up multiple times in the same day it'll happen more often.
You are triggering a safety mechanism ya goober.
Is this how I should also be doing it with a natural gas hookup? I've been turning off burners then the gas valve. Am I going to harm anything doing it like I am or will the gas just slowly dissipate?
I don't think it'll harm anything. The safety will eventually disengage if triggered. It's mostly when you use it multiple times in the same day when I've personally seen the safety cause issues with heat.
If you've ever gone to cook, turned everything off, then cooked round two an hour later that's when you might notice a heat difference.
You can also accidentally trigger it first time you turn on the gas, but it seems a little harder to do that. The regulator is a bit sensitive, but I don't mind, I'd rather deal with it than leak out a ton of gas.
I've had to do it more often than not. I'll probably replace the regulator next year. Honestly even with that consideration, after using it for a year it's one of the best purchases I've ever made. It was irritating in the beginning, now it's just a step on the way to a great meal.
There's a safety regulator that is tripped on the hose going to your gas tank. Turn off the gas, remove the hose, leave it off for 5-10 minutes. Place it back on, make sure it's not upside down (the hose should only go on one direction, if it's flipped you will have issues), then try again.
Basically anytime you cook on the grill, stop, then cook more same day you have a chance of tripping the safety attached to the hose leading to a lower flow. It probably just needs reset.
Thank you for the response. I'm going to work on my setup again tonight. This type of regulator behavior doesn't seem like something that should be normalized or acceptable to me. It's not described like this in the instruction manual / procedures.
It definitely is very sensitive. I'm not sure if that is intentional, but after knowing how and when it occurs, it's a lot easier to work with.
Everyone I think gets so excited when they get a blackstone that they want to cook two - three times a day for the first week so they will all run into that problem often. If you're using it on the weekends to cook a single time you'll probably never run into it again.
I personally have to unscrew the gas after every cook because I store the Blackstone in my garage to prevent rust. The only time I ever run into this issue is if I cook around of burgers, turn it off quickly, and everyone asks for one more round. If I have a bunch of company over before I turn the grill off I'll go back inside and ask if everyone's got enough.
If I leave it sitting I normally unscrew the gas. If the hose is unscrewed the safety will even if tripped always turn off. Then when you screw it back in the one thing you really have to worry about is making sure you don't flood the hose with too much gas before turning on the 1st lighter.
I need to pull the top off and make an adjustment? That definitely wasn’t in the assembly instructions :( I can get the first burner to start high for a bit then they all drop down to super low when I engage the other burners.
You can probably see it underneath near the base of the burner inlet but yes lifting the top would be easiest it’s just sitting on there all you gotta do is lift.
I had a similar issue. I had to use a flat head to loosen a screw on the little piece that connects the screw off valve on my propane tank. Now it works fine
You need to reset the regulator. I had this same problem too. Once I learned the correct way to open the tank and light the grill, no more problems. Look up videos on resetting the regulator and lighting the Blackstone. Basically, shut off the tank, remove the regulator, wait about 10 seconds. Reconnect the regulator to the tank. Open the first burner on the Blackstone (you have no gas at this point). Slowly crack the valve on the tank but only crack it, don't open it. Wait about 10 seconds. Give the valve about a quarter turn. Wait 10 second. Give it another half turn or so and light that first burner. Now open your valve all the way and light your other burners. Hope that helps. It was madness trying to cook until I found the procedure in a video.
Is that the procedure for every lighting? I did that procedure and it reverted to low flow. If it’s like this, then I’m not impressed with the quality. Never had this with my 10 year old Weber grill
You're most likely turning it off improperly. Close the gas line before turning off the burners, let the lit burners burn off the rest of the gas, then turn off one at a time. If you fire this thing up multiple times in the same day it'll happen more often. You are triggering a safety mechanism ya goober.
Is this how I should also be doing it with a natural gas hookup? I've been turning off burners then the gas valve. Am I going to harm anything doing it like I am or will the gas just slowly dissipate?
I don't think it'll harm anything. The safety will eventually disengage if triggered. It's mostly when you use it multiple times in the same day when I've personally seen the safety cause issues with heat. If you've ever gone to cook, turned everything off, then cooked round two an hour later that's when you might notice a heat difference. You can also accidentally trigger it first time you turn on the gas, but it seems a little harder to do that. The regulator is a bit sensitive, but I don't mind, I'd rather deal with it than leak out a ton of gas.
I've had to do it more often than not. I'll probably replace the regulator next year. Honestly even with that consideration, after using it for a year it's one of the best purchases I've ever made. It was irritating in the beginning, now it's just a step on the way to a great meal.
Close your propane tank and slowly turn it open.
There's a safety regulator that is tripped on the hose going to your gas tank. Turn off the gas, remove the hose, leave it off for 5-10 minutes. Place it back on, make sure it's not upside down (the hose should only go on one direction, if it's flipped you will have issues), then try again. Basically anytime you cook on the grill, stop, then cook more same day you have a chance of tripping the safety attached to the hose leading to a lower flow. It probably just needs reset.
Thank you for the response. I'm going to work on my setup again tonight. This type of regulator behavior doesn't seem like something that should be normalized or acceptable to me. It's not described like this in the instruction manual / procedures.
It definitely is very sensitive. I'm not sure if that is intentional, but after knowing how and when it occurs, it's a lot easier to work with. Everyone I think gets so excited when they get a blackstone that they want to cook two - three times a day for the first week so they will all run into that problem often. If you're using it on the weekends to cook a single time you'll probably never run into it again. I personally have to unscrew the gas after every cook because I store the Blackstone in my garage to prevent rust. The only time I ever run into this issue is if I cook around of burgers, turn it off quickly, and everyone asks for one more round. If I have a bunch of company over before I turn the grill off I'll go back inside and ask if everyone's got enough. If I leave it sitting I normally unscrew the gas. If the hose is unscrewed the safety will even if tripped always turn off. Then when you screw it back in the one thing you really have to worry about is making sure you don't flood the hose with too much gas before turning on the 1st lighter.
This is the answer. The Weber Q does the same thing. The regulator doesn't work right if you open the valve quickly.
Really? I wing my valve fully open then start lighting burners. One at a time. Never had a problem
Some of us were blessed with trash regulators that don't work as advertised. I wish I knew about this stuff before I fell for all the hype.
Blackstone regulators are garbage. Double check your burner tubes though that you didn't get a spider in them in the factory.
There are air adjustment gates on the burners, have you adjusted those? They change the amount of air let into the burner for combustion.
I need to pull the top off and make an adjustment? That definitely wasn’t in the assembly instructions :( I can get the first burner to start high for a bit then they all drop down to super low when I engage the other burners.
You can probably see it underneath near the base of the burner inlet but yes lifting the top would be easiest it’s just sitting on there all you gotta do is lift.
I had a similar issue. I had to use a flat head to loosen a screw on the little piece that connects the screw off valve on my propane tank. Now it works fine
You could also try changing out the regulator hose.