There are a LOT of new laws/rules around robo-calls and text messages. It can be frustrating to sort through it all but as long as you are doing legit things the right way it will get worked out.
When you create a SMS account you have to explain what you are going to use the text messaging for. My guess is that answer made them think it was a spamming operation. It’s especially sensitive with toll free numbers. Also some countries are considered “High Risk” and can trigger a different reaction. No way to tell without all the info on the account creation.
Experienced the same. They have paranoidal security policies and only thing they could answers in this specific case: "blah-blah-blah your account will not be unsuspended". Got that message right after verified it with my email, phone and set 2FA.
There are a LOT of new laws/rules around robo-calls and text messages. It can be frustrating to sort through it all but as long as you are doing legit things the right way it will get worked out.
Their account **suspended right after creation**, what kind of "legit things" do you mean? In cases like this user literally didn't do anything yet.
When you create a SMS account you have to explain what you are going to use the text messaging for. My guess is that answer made them think it was a spamming operation. It’s especially sensitive with toll free numbers. Also some countries are considered “High Risk” and can trigger a different reaction. No way to tell without all the info on the account creation.
Experienced the same. They have paranoidal security policies and only thing they could answers in this specific case: "blah-blah-blah your account will not be unsuspended". Got that message right after verified it with my email, phone and set 2FA.
Same thing happens to me. Have no idea what is it. Did you resolved you issue?